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Customer Service

  • Shipping & Delivery

    Receipt of goods online store office Smaidu 11, Dreiliņi, Stopinu nov. LV-2130. Delivery in Riga 3.00 EUR our courier. Delivery of goods is carried out in Riga 1-2 working days, Baltic states 2-5 days, EU countires 5-14days, the rest of the world 14-30 days if the ordered products are stock. We sale representatives at the time of ordering will inform you of the exact delivery times.

  • Privacy & Security

    This privacy policy sets out how our uses and protects any information that you give when you use this website. (Nara Baltic Ltd) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  • Returns & Replacements

    Shopping online store order the LR 2002nd On the 28th May the Cabinet of Ministers Regulations No.. 207 "Regulations on distance contracts". The buyer has the right to withdraw from the contract within 14 calendar days and return the item to the seller. Case of returns, all the brand's payment is returned. Item must be returned in its complete and the quality in which it is delivered by the seller, including all components of the product. Store's proposed offer is valid until the goods are available in stock. Prices are in EUR with VAT 21%. Returning address:

    • Nara Baltic SIA
    • Smaidu iela 11, Dreilini,
    • Stopinu nov., LV-2130, Latvia
  • Ordering

    You can order any item just in few click. 1. Choose the item you'd like and press ADD to CART button. 2. Then go to CART and log in

  • Payment, Pricing & Promotions

    For online store goods and services, you can pay using the following payment methods: Cash (only in Latvia), Bank Transfer (takes 3-5 days), Paypal ( and pay by credit card), Credit cards (Visa, Mastercard, Maestro), Internet banking (Citadel, Nordea, SEB, Swedbank) [powered by].

    Loyalty program for registered customers. Earn coins for every purchase. For every purchase made you earn your account coins which you can spend on future purchases. For every purchase earn 1% Back (per spend 1 EUR you will get 1 coin. 100 coins = 1 EUR).

  • Viewing Orders

    Log in into your account to see your order status. Not logged users can request about their order via e-mail, live support or call

  • Updating Account Information

    Just log in into your account to update your information.

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